Office Policies

Due to COVID-19 our services are by appointment only.

Please cancel or reschedule your counseling appointment by calling Calvary Counseling Center at least 24 hours in advance. This will allow Calvary Counseling Center to schedule another client in your vacated time slot. Cancelling or rescheduling appointments less than 24 hours in advance will result in a NO SHOW FEE of $100.

Calvary Counseling Center currently accepts NO health insurance.

Please be aware that it is your responsibility to keep your records current. We ask that any changes to your phone number, address, or other personal information be updated with our offices at your earliest convenience.

Please be on time for your appointment. All counseling appointments begin on the hour and end 10-15 minutes before the hour. If you are late for your appointment, your counselor will not extend your session. If you are more than 15 minutes late, you will be considered a NO SHOW and charged for your visit. In the event the therapist is running behind schedule, all clients will receive their fully allotted session time. Calvary Counseling Center reserves the right to cancel scheduled appointments without notice due to clinical emergencies. Every effort will be made to minimize such cancellations.

All initial assessments/evaluations and or re-assessments are paid in cash only.

Calvary Counseling Center charges a $25.00 fee for all phone consultations with any agency or other counselor (limited to 15-20 minutes). If your concern or issue is not resolved during phone consultation, a scheduled appointment must be made. Our office charges ranges from  $85.00 and up for any official letters or form (based on time and complexity of the letter or form) completed by your therapist on you or your family’s behalf. Please give the office 48 hours advance notice for any written letter/form requests.

To ensure your safety and the safety of others, please adhere to the following policies:

• ALL INITIAL APPOINTMENTS/EVALUATIONS  AND OR RE-ASSESSMENTS ARE TO BE PAID IN CASH.  NO PERSONAL CHECK OR CREDIT CARDS FOR INITIAL EVALUATIONS/ASSESSMENTS AND OR RE-ASSESSMENTS.
  
  
• ALL FEES AND SERVICES ARE NONREFUNDABLE AND/OR TRANSFERABLE. 
  
  

• Any and all evaluations, assessments, and orientations for services are valid for 30 calendar days.

• Full payment is required at time of treatment and or assessment evaluation.
  
  
• Any use of, possession of, mind/mood altering chemicals or paraphernalia is strictly prohibited and is grounds for immediate discharge.
   
• Violence or making violent threats is prohibited and is grounds for immediate discharge. (No yelling, shouting or slamming of doors or windows is allowed.)

• Possession of any weapons or replicas of weapons is prohibited. Weapons brought to the facility must be surrendered to staff at once. Any weapons found will be grounds for immediate discharge.

• Clients who intentionally damage or destroy property belonging to the facility or other residents will be financially responsible for such damage or destruction.

• Smoking is not allowed in the facility. It is allowed only in the designated outdoor areas.

• No pornographic materials or publications designed for sexual arousal including magazines, videos or accessories are permitted on the premises. Any and all such materials that are found will be confiscated and disposed of promptly.

• Clients will conduct themselves in an appropriate manner by being respectful and considerate of staff, other clients and facility property at all times.
   
• All services rendered by Calvary Counseling Center are final and non-refundable.
  
  
• All diagnoses and opinions in reports and or evaluation assessments are offered with a reasonable degree of psychological certainty. 
  
  
• Standard processing time for all reports and/or evaluations are four to six weeks for processing. Outstanding balances must be paid in full or satisfied prior to completion of recommended services.

There are many reasons why therapy ends. 

The client or Calvary Counseling Center may terminate counseling services at any time for any reason. Calvary Counseling reserve the right to terminate services with cause or without cause. If they have any of the following challenges service may be terminated:

• Client has mental health needs that are beyond Calvary Counseling Center area of expertise in the practice setting.
  
  
• Therapist is unable or unwilling, for appropriate reasons, to continue to provide care.
  
  
• Conflict of interest is identified after treatment begins.
  
  
• Client fails to make adequate progress toward treatment goals or fails to comply with treatment recommendations.
  
  
• Client fails to participate in therapy (e.g., non-compliance, no shows, or cancellations).
  
  
• Lack of communication/contact from the client.