Office Policies

OFFICE HOURS

*Times are subject to change. Please contact our office with your scheduling questions.

Monday – Thursday, 9 AM – 7 PM
Friday by Appointment Only
Saturdays – 8 AM – 3 PM

CANCELLATIONS

Please cancel or reschedule your counseling appointment by calling Calvary Counseling Center at least 24 hours in advance. This will allow Calvary Counseling Center to schedule another client in your vacated time slot. Cancelling or rescheduling appointments less than 24 hours in advance will result in a NO SHOW FEE of $80.

INSURANCE

Calvary Counseling Center currently accepts NO health insurance.

PATIENT RESPONSIBILITY

Please be aware that it is your responsibility to keep your records current. We ask that any changes to your phone number, address, or other personal information be updated with our offices at your earliest convenience.

APPOINTMENTS

Please be on time for your appointment. All counseling appointments begin on the hour and end 10-15 minutes before the hour. If you are late for your appointment, your counselor will not extend your session. If you are more than 15 minutes late, you will be considered a NO SHOW and charged for your visit. In the event the therapist is running behind schedule, all clients will receive their fully allotted session time. Calvary Counseling Center reserves the right to cancel scheduled appointments without notice due to clinical emergencies. Every effort will be made to minimize such cancellations.

PHONE CONSULTATIONS & LETTERS/FORMS

Calvary Counseling Center charges a $25.00 fee for all phone consultations with any agency or other counselor (limited to 15-20 minutes). If your concern or issue is not resolved during phone consultation, a scheduled appointment must be made. Our office charges ranges from  $85.00 and up for any official letters or form (based on time and complexity of the letter or form) completed by your therapist on you or your family’s behalf. Please give the office 48 hours advance notice for any written letter/form requests.

AFTER HOURS AND EMERGENCY

If you have an emergency, please dial 911 or go to the nearest emergency room. All calls placed or messages left for staff therapists are returned within 24 hours of receipt of the message. Please contact our office at (703) 530-9800 for any non-life threatening emergencies.

COURT ACTION / LEGAL FEES
  • Preparation time (including submission of records): $325/hr
  • Phone calls: $325/hr
  • Depositions: $325/hour
  • Time required in giving testimony: $325/hour
  • Mileage: $0.54/mile
  • Time away from office due to depositions or testimony: $325/hour
  • All Fees must be paid in full prior to court appearance. 

All attorney fees and costs incurred by the therapist as a result of the legal action require that payments are to be paid in full.

  • Filing a document with the court: $150
  • The minimum charge for a court appearance: $3,500.00 
POLICIES

To ensure your safety and the safety of others, please adhere to the following policies:

  • ALL INITIAL APPOINTMENTS/ EVALUATIONS ARE TO BE PAID IN CASH OR CERTIFIED FUNDS (E.G., MONEY ORDER OR BANK CASHIERS CHECK ONLY) NO PERSONAL CHECK OR CREDIT CARDS FOR INITIAL EVALUATIONS OR ASSESSMENTS.

  • ALL FEES AND SERVICES ARE NONREFUNDABLE. 

  • Any and all evaluations, assessments, and orientations for services are valid for 30 calendar days.

  • Full payment is required at time of treatment unless prior arrangements have been made.

  • Any use of, possession of, mind/mood altering chemicals or paraphernalia is strictly prohibited and is grounds for immediate discharge.
     
  • Violence or making violent threats is prohibited and is grounds for immediate discharge. (No yelling, shouting or slamming of doors or windows is allowed.)
  • Possession of any weapons or replicas of weapons is prohibited. Weapons brought to the facility must be surrendered to staff at once. Any weapons found will be grounds for immediate discharge.
  • Clients who intentionally damage or destroy property belonging to the facility or other residents will be financially responsible for such damage or destruction.
  • Smoking is not allowed in the facility. It is allowed only in the designated outdoor areas.
  • No pornographic materials or publications designed for sexual arousal including magazines, videos or accessories are permitted on the premises. Any and all such materials that are found will be confiscated and disposed of promptly.
  • Clients will conduct themselves in an appropriate manner by being respectful and considerate of staff, other clients and facility property at all times.
     
  • All services rendered by Calvary Counseling Center are final and non-refundable.

  • All diagnoses and opinions in reports and or evaluation assessments are offered with a reasonable degree of psychological certainty. 

  • Standard processing time for all reports and/or evaluations are four to six weeks for processing.
TERMINATION POLICY

There are many reasons why therapy ends. 

The client or Calvary Counseling Center may terminate counseling services at any time for any reason. Calvary Counseling reserve the right to terminate services with cause or without cause. If they have any of the following challenges service may be terminated:

  • Client has mental health needs that are beyond Calvary Counseling Center area of expertise in the practice setting.

  • Therapist is unable or unwilling, for appropriate reasons, to continue to provide care.

  • Conflict of interest is identified after treatment begins.

  • Client fails to make adequate progress toward treatment goals or fails to comply with treatment recommendations.

  • Client fails to participate in therapy (e.g., non-compliance, no shows, or cancellations).

  • Lack of communication/contact from the client.